FAQs

1. Where is your factory?

We are Located in Yangzhou, Jiangsu province.

2. Can we get your free samples?

Yes, you can. We are honored to offer you sample. But the freight for express is on buyer's account.

3. Can we combine many items size in one container in my first order?

Yes, you can. But the quantity of each ordered item should reach our MOQ.

4. What is the normal lead time?

For plastic products, we will send goods to you within 30-35 work days after we receive your deposit.
For aluminum product, the delivery time is 35-40 days after we received your deposit.
For OEM products, the delivery time is 40-45 work days after we receive your deposit.

5. How do you control the quality?

We will make samples before mass production, and after sample approved, we will begin mass production. Doing 100% inspection during production; Then do random inspection before packing; Taking pictures after packing.

6. Can I make a sample order?

Yes, we welcome sample order to test and check quality. Mixed samples are acceptable as well.

7. Do you have any M O Q limit?

Our MOQ is 10,000 pieces.

8. How to proceed the order if I have a logo to print?

Firstly, we will prepare artwork for visual confirmation. Secondly, we will produce some real samples for your double confirmation. Finally if samples are okay, we will go to mass production.

9. What is your payment term?

T/T; PayPal; L/C; Western Union and so on.

10. What is your shipping way?

We will help you to choose the best shipping way according to your detail requirements. By sea, by air, or by express, etc.